Privacy Policy
SXDA Pty Ltd Trading As Northbase (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
1. Collection of Personal Information
We may collect personal information from you in various ways, including:
- Directly from you: When you provide information to us via our website, email, phone, or in-person.
- Automatically: Through the use of our website and digital platforms, including cookies, IP addresses, and other tracking technologies.
- From third parties: Such as social media platforms, business partners, and publicly available sources.
The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, and postal address.
- Business Information: Company name, job title, and business address.
- Digital Information: IP address, browsing history, and other data collected through cookies and similar technologies.
- Financial Information: Payment details when you engage in our services.
2. Use of Personal Information
We use your personal information for the following purposes:
- To provide and manage our services.
- To communicate with you regarding your inquiries, projects, and services.
- To process payments and manage billing.
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect our legal rights.
- To send you marketing communications, where you have opted in to receive them.
3. Disclosure of Personal Information
We may disclose your personal information to:
- Service Providers: Third-party service providers who assist us in delivering our services, such as IT support, payment processing, and marketing services.
- Business Partners: When collaborating on joint projects or services.
- Legal Authorities: If required by law or to protect our legal rights.
- Other Entities: In the event of a merger, acquisition, or sale of our business, where your personal information may be transferred to the new owners.
4. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. We implement various security measures, including encryption, secure servers, and regular security assessments, to safeguard your data.
5. Access to and Correction of Personal Information
You have the right to access the personal information we hold about you and request corrections if necessary. If you wish to access or update your information, please contact us using the details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyse traffic, and personalise content. You can manage your cookie preferences through your browser settings.
7. Marketing Communications
If you have opted in to receive marketing communications from us, you may unsubscribe at any time by following the instructions in the emails or contacting us directly.
8. Cross-Border Disclosure
We may transfer your personal information to service providers located outside of Australia. We will take reasonable steps to ensure that any overseas recipients comply with the APPs or are subject to laws that offer similar protections.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date, and we encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Via email at [email protected]
Via phone at 0438 560 629
Effective Date: August 1, 2024
This Privacy Policy is governed by the laws of Australia, and by using our services, you agree to the collection, use, and disclosure of your personal information as outlined in this policy.